What to do when an escrow website may be impersonated
A practical first response for preserving the site, checking public records, and contacting the real company without engaging the suspected impersonator.
Veto
A convincing website is not proof that the company behind it is licensed, active, or connected to the escrow name it uses.
Start with preservation
Save the URL and capture what is visible before anything changes. Record the date and time. Keep the suspected site separate from the verified contact information you use for the real company.
Check the public record
Compare the website against the licensing and business records available for the company. Look for facts that do not agree—especially the company name, license information, address, phone number, and domain.
Do not use the suspected site to verify itself
Do not call, email, or submit information through the website you are checking. Use independently verified contact information for the licensed company.
Keep the evidence connected
A useful record shows what was observed, which public sources were checked, what did not match, and what happened next. That gives the escrow company and the relevant providers a clearer basis for action.
Supporting source: view the related evidence.
About the author
Veto
Veto writes Field Notes for escrow owners and officers about the work before money moves.